Right of Withdrawal
Right of Withdrawal
Consumers generally have a statutory right of withdrawal when concluding a distance selling contract.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or self-employed professional activity.
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day:
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on which you, or a third party designated by you who is not the carrier, take possession of the goods; or
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in the case of goods delivered in several consignments or pieces, on which you, or a third party designated by you who is not the carrier, take possession of the last consignment or piece.
To exercise your right of withdrawal, you must inform us:
GH Werbebeschriftungen
Gerald Helbig
Bernauer Straße 3
83209 Prien am Chiemsee
Germany
Phone: +49 8051 63676
E-mail:
by means of a clear statement (for example, a letter sent by post or an e-mail) of your decision to withdraw from this contract.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we receive notification of your withdrawal from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever occurs first.
You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us.
The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion of the Right of Withdrawal
Pursuant to Section 312g (2) No. 1 of the German Civil Code (BGB), the right of withdrawal does not apply to contracts for the supply of goods:
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that are not prefabricated;
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for the production of which an individual choice or decision by the consumer is decisive; or
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that are clearly tailored to the personal needs of the consumer.
This applies in particular to:
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custom-made registration plates;
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individually designed stickers;
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lettering and signage;
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signs;
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custom-made products manufactured according to customer specifications.
No statutory right of withdrawal exists for these products.
This does not affect any mandatory consumer rights that may apply under the laws of the country in which the consumer has their habitual residence.
End of the Notice of the Right of Withdrawal